The breakfast that was included was just ok. Id recommend eating at one of the many restaurants in the neighborhood. $105 for SUV's for 24 hours. Location Facilities Most popular facilities Paid Wi-Fi Parking Baggage storage 24-hour services Food/ Drinks Many have wonderful park views, but some are showing wear despite the extensive 2017 renovations (and high price tag) and overlook a wall. We did daily walks in the park and enjoyed the route around the large lake. Open for In hospitality, JW Marriott Team, I was in NYC for the CNN Heroes 2022 televised show and event festivities Dec. 10-12 hosted by Jelly Ripa and Anderson Cooper. Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center. There was a marble bath but the grout was missing between some of the marble on the floor. No room service. There are more places to choose from in the, jumeirah essex house hotel new york city, jumeirah essex hotel, hotel jumeirah essex, Frequently Asked Questions about JW Marriott Essex House New York. Are there opportunities to exercise at JW Marriott Essex House New York? I cant begin to describe the horrible nature of our recent stay at this hotel. Conveniently located restaurants include La Grande Boucherie, Loi Estiatorio, and Patsy's Italian Restaurant. Needless to say, our drive to Newark airport was filled with anxiety due to their lack of competency. We are saddened to read you did not have a positive stay and hope you give us an opportunity to turn this around during your next visit to NYC. A computer station is on site and WiFi is free in public spaces. Wi-Fi is only free in the lobby and other public areas. Ideally located facing Central Park, minutes from Lincoln Center, Columbus Circle, Fifth Avenue, and midtown NYC, our luxury Manhattan hotel caters to leisure and business travelers alike. I hope you choose to stay with us again when your travels bring you back to the area so we can make your next stay memorable. When we arrived we were greeted by the wonderful staff, and at breakfast and around the hotel the staff were all super friendly and chatty too. The Essex House is located just across the street from, and on the southern edge of, New York's magnificent Central Park. I really cant say thank you enough to every staff I met here I truly highly recommend this hotel for comfort and satisfaction!!! My husband and I arrived around 10 am the next morning to check in. Meanwhile, service is sorely lacking. Run run run away!! We decided just to ignore it and proceed about our stay anyways. SOUTHGATE Bar & Restaurant tempts guests with impressive views near Central Park South and delicious American dishes. This July was horrendous. From Jamilla at check-in, to Ramon, to Omar at the restaurant, to guys at the bell desk everyone treated us like we were guests of honor there. Exclusive direct offer includes a discount and free breakfast! There's an onsite 24-hour business center. maytef245, Thank you for taking the time to let us know about your experience while staying with us. I then had to call Essex House AGAIN and speak to someone in Accounting and ask that the email showing the refund be sent to me immediately. laura burton, Guest Services / Front Office at JW Marriott Essex House New York, responded to this review. What?!! Review of JW Marriott Essex House New York Reviewed May 22, 2019 We stayed for 4 nights as Platinum level guests. No in/out privileges. A palpable energy pulses through the air and the massive balloons and intricate floats are even more incredible in person. This 4.5-star hotel is 0.6 mi (0.9 km) from Broadway and 0.6 mi (1 km) from Times Square. I enjoyed my short stay . The Grand Salon can accommodate up to 550 people for a reception or 400 . I would say my expectations are high. I had booked my reservation using a Marriott free night certificate of 85k points that was set to expire on 1/1/23, plus an additional 15k points to hit the 100k point room rate. There, you're likely to see a mix of business travelers and vacationing families. Picture Perfect Location The JW Marriott Essex House New York proudly stands on Central Park South. Used award points for some. Enjoy amenities including a fitness center, PRIMP Spa and our signature on-site restaurant, SOUTHGATE Bar & Restaurant. Ask the Community Ask a question Q: HotelsCombined considers JW Marriott Essex House New York to be a good deal if you're looking to stay at a 5 stars hotel in New York. When we arrived at the front door, there was no one to take our car or bags. The breakfast selections were limited by covid restrictions, but there was a good selection of fruit, cereals and pastries. The temperature would not go above 63. The rooms were also clean, modern and amazing views of the park. Indulge in luxury with a stay in our Central Park Terrace Suite, featuring Art Deco-inspired dcor and a spacious terrace with stunning views of Central Park. Sincerely, JW Marriott Team, Rooms May Be Refreshed But Service is Still Terrible. All Properties in New York JW Marriott Essex House New York Health Protected 160 Central Park South, Manhattan, New York, New York State, 10019, United States Show on map Steps from Central Park, guests of our NYC hotel are near shows at Lincoln Center, the shops and cafes of Columbus Circle, Wollman Rink and the zoo. more. Show More Select Room 4.3 / 5 We could see the park - but our room was on the side of the building so it was more of a partial view. JW Marriott Essex House New York. Reserve a connector room or suite and expand the living space for your family, friends and groups. Where are corporate standards? We were given a room after a long flight that had been flooded the night before. What has ensued since then is absolutely absurd. Hopefully the F and B will be back in service soon I cant wait to be back here again and again, my home away from home. Will definitely return for another stay at JW Marriott Essex House! The hotel is pricey and Im not sure we would have stayed there if we didnt have points to use. Park View room indicated in my app, or what, but that was certainly disappointing. Review tags are currently only available for English language reviews. We went down to the restaurant and chose to have the buffet - well, the worst buffet I have ever seen. The Essex House is also one of New York's go-to luxury hotels for notable names. Rooms Make yourself at home in one of the 528 air-conditioned rooms featuring iPod docking stations and LCD televisions. There are similar hotels available. Set beside Central Park South in the heart of downtown, JW Marriott Essex House New York is a classic hub for enjoying the parks, theatres, boutiques, and culture of Manhattan. JW Marriott Essex House New York boasts elegant rooms with a flat-screen TV with cable and a minibar. It opens from early in the morning for breakfast -- both buffet and a la carte options available -- and closes late at night. The menu is mostly American. Review of JW Marriott Essex House New York Reviewed November 4, 2022 This is a very beautiful and clean hotel. For the planner, the appeal of our elegant setting, over 17,000 square feet of event space, state-of-the-art AV, catering services and versatile layouts, is immeasurable. The hotel also offers Internet TV equipped with high-speed access to Netflix, HuluPlus, YouTube and Pandora. She asked how long we would be before going out and then kept ringing on the door bell to find out when we were actually going! This July was horrendous. Popular attractions Rockefeller Center and Broadway are located nearby. I cant begin to describe the horrible nature of our recent stay at this hotel. I expected location and the building itself to be wonderful. Treat yourself to SOUTHGATE Bar and Restaurant for on-site dining and mouthwatering American cuisine. And on the third floor, celebrity political pollsterMark Pennwas waiting by the elevator during our visit. So, in summary, I would say: Extortionate, poor service, unfriendly, but great location and we loved NYC and will be back but not to the Marriott Essex House. Needless to say, ourWe stayed at this hotel in January and had a great stay. We, unfortunately, were using Marriott points and had a view of the inner shaft. But there are ways to get, Youve finally decided to visit New York City, so where are you going to stay? No room services, no fridge in room, not even a tea kettle. The Hilton Conrad and Thompson Hyatt are both delightful and will get my business again after previous stays. Introverts will likely want to skip places where public interaction is inescapable and its hard, When visiting New York City, there are practically limitless options when it comes to hotels. Internet - WiFi and wired Internet access . ~Belinda B/Suburban Chicago, Nice staff and pretty decorations but the facility needs an update and the rooms have erratic temperature systems with awful noises. I have shared your experience with our team. I have shared your experience with our team. Adjacent is the 24-hour fitness center that, although it is rather compact, offers a good array of cardio and strength-training machines. We hope our outlets will be reopened in time for your next visit. The room (2014) was ok but noisy with the aircon vents for the whole building right outside our room. Renovated in 2017, JW Marriott Essex House New York offers a full-service spa, a 24-hour gym, and free WiFi in public areas. I wont even mention all the details about the valet that did not deliver our car for 45 minutes past the requested time and we requested it the night before. For business travel they have everything you need: good lighting, good outlets, good place to work.I was fortunate to stay in a higher floor, which I would recommend because the lower floors can be noisy. If your travels bring you back to NYC, please feel free to reach out to me directly so we can personalize the next visit. JW Marriott Essex House New York offers a collection of luxury hotel suites with exquisite Art Deco design, unique furniture and terraces of views of Central Park and Manhattan. As the heart of Midtown Manhattan, our penthouse-style suites and its Central Park and city views will take your breath away. What food & drink options are available at JW Marriott Essex House New York? She is such fun! JW Marriott Essex House New York 2,373 reviews #307 of 524 hotels in New York City Review Save Share 160 Central Park South, New York City, NY 10019 1 (844) 631-0595 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! Restore your energies with a relaxing spa treatment, work out in our modern fitness center or indulge at SOUTHGATE Bar and Restaurant after a day exploring New York City. Tripadvisor performs checks on reviews. Thank you for staying with us and for the feedback! JW Marriott Essex House New York 160 Central Park South, New York, New York, USA, 10019 Tel: +1 212-247-0300 LaGuardia Airport Distance from Property: 10.3 Miles Phone Number: +1 718-533-3400 Visit Website Alternate Airport Transportation Go Airline NYC John F Kennedy International Airport Prices are the average nightly price provided by our partners and may not include all taxes and fees. +1 212-371-7777 Open for Lunch & Dinner Dress Code: Formal Italian Marea .2 Miles Upscale Italian seafood boasting 2 Michelin stars in a fine dining atmosphere. Fabulous hotel! At this point, Marriott and Essex House have no excuse for this whatsoever other than sheer incompetence or willingness to defraud their customers. Kamilla.More. Near Rockefeller CenterMake yourself at home in one of the 528 air-conditioned rooms featuring . Dinner. Among the most famous is the Macys Thanksgiving Day Parade. Restaurant with limited menu (no soup at all). Unlock Member Rates! Thats why hotels along the route are offering packages to allow, The Viceroy Room at the Viceroy Santa Monica; Los Angeles, CA 1. Some rooms provide interior views while others offer city and park views. 160 Central Park South. My friend was one of the top 10 heroes being honored. I am so sorry to hear about your stay. The hotel also offers Internet TV with high-speed access to Netflix, HuluPlus, YouTube and Pandora. Thank you for the review and we appreciate all of the feedback! The Staff was extremely professional, cordial and accommodating. There were four intense hot blowers in the room blowing hot air everywhere, and yet we were given this room. No surprise that that never happened. JW Marriott Essex House New York elevates your dining experience in Midtown Manhattan. Which languages are spoken by the staff at JW Marriott Essex House New York? Central Park is outside the front door and the upper west side and midtown attractions are a short walk away. The owner understood my, Becky P. said: I got the chance to stay here last fall when visiting NYC. We love every time of the year!) This is a complimentary event but RSVP is requested: nycexreservationpackages@marriott.com. Additional luxuries include a convenient powder room, an in-unit Bosch washer/dryer, and INNCOM by Honeywell system to control the temperature and lighting. I reserved a park view room. The real fun with this hotel started after I checked out. It is minutes from Lincoln Center, Columbus Circle, Fifth Avenue, and numerous other NYC attractions. I expected location and the building itself to be wonderful. JW Marriott Essex House has been classified as a New York Historical Hotel since 1931. Thank you for your feedback. the, Julie S. said: We had the most amazing stay at the Nellie! +1 212-582-5100 Open for Lunch & Dinner I don't even have AAA. Primp is the hotels full-service spa, which offers body treatments such as wraps, massages, and scrubs plus a variety of salon services in an elegant space on the third floor. I've been on the phone with Essex House or Marriott Bonvoy almost every day since then while one blames the entire situation on the other person. Thank you! Our problem was just a total lack of personnel or any interest in making our stay even minimally acceptable. We still do have our Marriott platinum status. We are saddened to read you did not have a positive stay and hope you give us an opportunity to turn this around during your next visit to NYC. Languages spoken by staff: Join us for signature brunch selections or after-hours drinks at the cocktail lounge, which is open until 1:00am. Marriott Proprietary Information. Nothing I can do. However, just two blocks east is Fifth Avenue, home to some of the most exclusive boutiques in New York City. Taxes and fees that are shown are estimates only. She reminded me of Jasmine. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Well, those behind the spas at JW, The Macys Thanksgiving Day Parade is truly a sight to behold so its no wonder that visitors flock to see its fabulous floats. The restaurant was open limited hours with limited food. Contact accommodation for availability. The customer service here is exceptional!!! The dining room attendant had us smiling and laughing when we arrived for breakfast. My 2 night stay at JW Essex House exceeded all expectations. My kids were delighted! Lock in the lowest price from these sites. Thank you for taking the time to let us know about your experience while staying with us. We were there Memorial Day weekend and mask wearing was still required inside the hotel. Crowne Plaza Times Square Manhattan, an IHG Hotel. The staff all look very professional and address you by your name, very personalized. The JW Marriott Essex House New York proudly stands on Central Park South. The Executive Lounge offers an array of freebies, including continental breakfast, evening hors doeuvres, and all-day non-alcoholic beverages. Disclaimer: This content was accurate at the time the hotel was reviewed. In addition the front desk refuses to send water to the room. What are some of the property amenities at JW Marriott Essex House New York? Complimentary water at 8 ounces a bottle can only be taken from the front desk by oneself.On top of the lack of service, there is the atrocious attitude of service. Do not stay here! Breakfast I wake up 12/28 and, shocker, the refund is not on my credit card. The room and dcor was spectacular, the service provided to our . JW Marriott Essex House hosted the CNN Heroes stay, and fortunately my stay as well. The Marriott Corp does a great job of keeping their customers loyal!!! Some suite categories have separate showers and soaking tubs. Imagine my surprise the day after I check out when I discover that my free night and 15k points have been refunded to my account, and the hotel billed me for $1022!! Major attractions such as Times Square, Rockefeller Center, St Patricks Cathedral, and the MoMA can all be found within a 15-minute walk of the Essex House. JW Signature Juice $11.00 pomegranate orange Parfait $16.00 yogurt, housemade granola Bowl of Fresh Berries $15.00 seasonal selection, mint Fresh Cut Seasonal Fruit $22.00 greek yogurt, honey Indulge Buttermilk Pancakes $23.00 whipped butter, pure maple syrup Waffle $23.00 whipped butter, seasonal berries, pure maple syrup French Toast $24.00 more. We hope to welcome you back on the next trip to NYC, we have made some significant changes since Memorial Day and our increase of associates are also so happy to see our most valued guests traveling. I was VERY surprised to see this room had a shower curtain not even glass paneling for the shower. 352 reviews of JW Marriott Essex House New York "A nice central location for a business or leisure trip to the city. Nearby attractions include Big Apple Jazz Tours (0.06 miles), Jazz at Lincoln Center (0.3 miles), and Carnegie Hall (0.1 miles). I had a one night stay here Dec. 17-18, peak Christmas time in NYC. For a NYC hotel, the rooms are substantial in size! Find rooms from $37 to $7,502 at JW Marriott Essex House New York. The lobby, with its magnificently elaborate floral arrangements and marble columns, is grand, but still has some cozy nooks to lounge. Many travelers are interested in one particular factor the neighborhood. JW Marriott offers a work experience unlike any other, where you'll be part of a diverse community of talented hands-on individuals. Mediterranean seafood by celebrity chef Maria Loi from Greece. Stay at this 4.5-star luxury hotel in New York. Choose your dates for more accurate prices. The restaurant is modern and truly one of the finest on this end of Central Park. With Central Park as the hotel's front lawn, guests have access to the breathtaking grounds and are encouraged to explore through an exclusive Essex House curated tour. JW Marriott Essex House 160 Central Park South New York, NY 10019 Condo in Central Park South 182 Units 42 Stories 1930 Built Sales listings: 14 active and 363 previous Rentals listings: 11 active and 676 previous Documents and Permits: 531 documents more about the building Price History Please see our partners for more details. Finally our third room was acceptable but we had other problems. Opened in 1931, the hotel is 44 stories tall and contains 426 Art Deco-style rooms and 101 suites, as well as 147 condominium residences. What are some restaurants close to JW Marriott Essex House New York? JW Marriott Essex House New York boasts elegant rooms with a flat-screen TV with cable and a minibar. American grill specializing in seafood hosting live music nightly. Are pets allowed at JW Marriott Essex House New York? I asked her to please email me confirmation of that and she said she would. However, snagging a prime spot along the parade route can require waking up incredibly early in the morning and jostling with thousands of others for space. All the best! I responded with the only need I had which was to have two beds. We were led to believe this was a luxury hotel?! Front desk check in were not customer service oriented and not very friendly. If you're a regular Marriott property during the pandemic and charging $125/nt, then I really don't expect anything more than a clean room. I have been platinum with Marriott for about 10 years now & travel a lot both for work and leisure. 5th Avenue and all the great shops are also walking distance, along with some of the great restaurants such as Sara Beths and Serendipity 3. My wife and I wanted to attend mass our first morning there at a nearby RC church. Essex House told me that I booked the room on a AAA cash rate. Taxes and fees that are shown are estimates only. Finally our third room was acceptable but we had other problems. The restaurant was open limited hours with limited food. The hotel also offers 24-hour room service and allows local restaurants to deliver food directly to rooms. Thats very generous gesture from JW Essex House. Saturdays at 7am - Learn about the history, culture and architecture of Central Park as the guides from City Running Tours lead Essex House guests through an invigorating run. Property Location With a stay at JW Marriott Essex House New York, you'll be centrally located in New York, steps from Central Park and within a 5-minute walk of Columbus Circle. While sipping our cappuccinos, we missed the barista made brew we are used to almost anywhere in France and Italy and at most upscale hotels in America. Bedroom, JW Marriott Essex House - NYC. In a city that never sleeps, the perfect event awaits for you to discover. From the customer service to the set up to the, Adriana P. said: Where do I begin? Does JW Marriott Essex House New York offer any business services? Facing Central Park and minutes from Lincoln Center, Columbus Circle, Fifth Avenue, and midtown NYC, our luxury Manhattan hotel caters to leisure and business travelers alike. One of the friendliest hotels we have ever stayed in! 182 units; 42 stories; . Was upgraded to a great view of CP so added a point. Imagine my surpise when I opened the door to our room and saw the view of another building/alley way. Our problem was just . Sure enough, there were bogus charges. Then Essex House tried to tell me I booked the entire thing on points. A la carte concierge services include: 24 hour room service, bell desk, valet parking, spa, fitness center, sauna and steam room, housekeeping, a business center and an award-winning restaurant. Many units have large windows overlooking Central Park, but others have views of either the street behind the hotel or a wall. At $1000/night peak rate, you could at least upgrade the shower. Bathroom small but functional. The distinctive, well-appointed hotel rooms and suites combine Art Deco touches, plush bedding, marble bathrooms, minibars, ample desks and Wi-Fi. JW Marriott's New Spa Concept Says You Can, Hotels with Views of the Macy's Thanksgiving Day Parade in New York City. The staff speaks multiple languages, including English, Spanish, French, German, Portuguese, and Arabic. The Essex House is more expensive than the less iconic, less well-locatedBenjamin, but it offers a similar level of luxury and also features an in-house spa. In hospitality,JW Marriott Team, This is the version of our website addressed to speakers of English in the United States. We are open with full services now, I apologize for this experience. JW Marriott Essex House New York boasts elegant rooms with a flat-screen TV with cable and a minibar. The lady behind the front desk was very cheery but she spent at least 10 minutes to find a church. Get inspiration and plan your next getaway. Bed was comfortable enough, towels were nice. Our late-night menu of light snacks is designed for unwinding. Finally our third room was acceptable but we had other problems. Staff does their best despite the circumstances. The location couldn't have been more ideal! Being across the street from Central Park is great, but this hotel staff truly made this visit memorable for my son. Came back down to get a different room - no apology. Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests. Lobby and common areas are very nice. However, all suites feature sofa beds for two additional guests.