At first glance, the Lululemon return policy is pretty straightforward. -VITAMIN E 1000: Get premium nutritional support with Carlyle's naturally sourced Vitamin E 1000! The rip tag and product tag must be attached in order for a refund. Please review your contact information and make sure it is correct so we can get back to you about your product. Craftsmanship: Mindful Intention Click the button below to start a return, 2. Email: 2pm - 8pm GMT. The consumer guarantees do not apply where, after sale, the product is damaged through misuse or abnormal use. If you're looking to return a gift, you can set up a FREE RETURN ONLINE with the order ID located on the packing slip, in your order confirmation email, or on the gift receipt, or find your CLOSEST STORE LOCATION to be credited onto a gift card. It also describes how lululemon maintains, uses, and discloses personal information. We disclose personal data when we believe doing so is reasonably necessary to comply with applicable law or legal process (including requests from authorities), to respond to claims (including inquiries by you in connection with your purchases from lululemon), or to protect the rights, property or personal safety of lululemon, our users, employees or the public. We also may use other analytic means to evaluate our Services. These companies may use cookies and tracking pixels to collect non-personally identifiable information such as items viewed, items added to your shopping cart and items purchased during your visits to our website in order to help show advertisements on other websites likely to be of interest to you. In 2020, the company reported total revenue of $4. Keep in mind, gift cards, face masks, and gear from our We Made Too Much section are final sale and cannot be returned or exchanged. After that initial period, guests can return some products for an e-gift card to the store's "Like New" program, with the amount depending on the items in . Return Policies | lululemon athletica Return Policies If you're looking to make a return, breathe easy. Those wishing to opt out Adobe Analytics and Adobe Target should useAdobe's opt-out tool. Keep in mind, gift cards, face masks, and gear from our We Made Too Much section are final sale and cannot be returned or exchanged. The product must be unwashed and unworn with the original tags attached and in resalable condition (it must not have been damaged or altered in any way by you). Gift receipts are available for all online orders. Noat this time, were only able to process a Fast Track Refund through FedEx or USPS. This privacy policy (this Privacy Policy) sets out the privacy policies and practices for lululemon athletica inc. and its subsidiaries and affiliates including lululemon athletica Australia Pty Ltd., lululemon athletica new zealand limited and lululemon HK limited (collectively lululemon) with respect to how lululemon collects personal information. Can I receive a UPS label for a Fast Track Refund? Lululemon is currently unable to process a return via PayPal if you originally used the payment service to make a purchase. Once your return is processed at our warehouse, your funds will be credited back to your original method of payment. Please follow our returns instructions if you wish to return an item(s) from your order. We'll also buy back eligible used gear when you trade in. However, lululemon will take reasonable steps to destroy or permanently de-identify personal information it holds if it is no longer needed for lululemons business purposes. To develop, enhance, market, sell or otherwise provide information, products or services; Well refund you within 3-5 business days of receiving your package at our warehouse and send you an email when this transaction has taken place. Purchasing any product or service from lululemon, whether at a Store or through the GEC or the Sites. This is my winter coat so definitely something I need resolves quickly oceansidedrive 1 yr. ago Tell them you already did it. Please note we cannot set up online exchanges. The personal information that you provide will be retained by lululemon in accordance with applicable laws. The mobile application may use the geo-location features of that application (GPS or network-based) to support your use of location-based tools such as locating classes, teachers and studios near you. Our ABC and Commission styles bring you elevated everydaythe lululemon way. Please refer to the Terms of Use for additional provisions relating to user submissions that may apply to you. Online purchases may be returned to any lululemon store with the original receipt. e. Compliance with Law. Keep in mind, gift cards, face masks, and gear from our We Made Too Much section are final sale and cannot be returned or exchanged. 24. All online orders can be returned with UPS or to any lululemon store excluding concessions and outlets (Harrods, Selfridges, Cheshire Oaks, Brown Thomas, Le Bon MarchOberpollinger, NK, Bicester Village, Wertheim Village). You're all signed up! Otherwise, the balance will be put back onto the prepaid card. Shop Returns Policy at lululemon. Lululemon Return Policy Explained. lululemon uses the services of trusted third parties to offer you meaningful recommendations during the online experience. Timothy Springs on self-expression and how his alter ego, Hollywould Star changed his life. It is your responsibility to make sure you are familiar with and understand these third party terms when making split payments on our products. Sign up to our emails to join the lululemon Community and enjoy 10% off your next order. By making personal information publicly available where the Sites and Services allow you to do so, you consent to such publication by lululemon or its service providers and agents. lululemonleaf 2 yr. ago The Quality Promise is for manufacturing defects/performance issues. This Privacy Policy applies to information collected from you by lululemon via this website and other websites operated or provided by lululemon, includingwww.lululemon.com,www.lululemon.ca,www.lululemon.com.au,www.lululemon.com.hk,www.lululemon.co.nzand various subdomains (collectively, the Sites); our retail stores (the Stores); our Guest Education Centre (the GEC); and our mobile applications, as well as any other applications or services that display this policy (collectively, the Services), and other places where or means by which we may collect personal information. Youre offline. Upon your written request, subject to certain exceptions provided by law, lululemon will inform you of the existence, use and disclosure of your personal information and give you access to that information. You can read more information about Afterpay and its policies byclicking here. Cross-border goods can be exchanged (in-store only) or the credit can be put onto a gift card excludingitems fall under exceptions for return Please keep in mind the items you bring back will be valued in the currency of the country processing the return. Online purchases may be returned to any lululemon store excluding concessions and outlets (Harrods, Selfridges, Cheshire Oaks, Brown Thomas, Le Bon MarchOberpollinger, NK, Bicester Village, Wertheim Village). If you do this, you can make returns without your actual receipt. We've got your back, and have a few options to make sure you can still return your gear. When your return request has been successfully submitted, the RMA (return merchandise authorization) number that appears on the screen will be sent to you by emailyoull need that number to track the status of your return. Please note that banks may require additional time to process and post the transaction, so the credit may not show up until your credit card's next monthly billing cycle. By live chat or calling our Guest Education Centre, or dropping in to one of our stores. You will need to provide an original lululemon athletica receipt or online tax invoice which includes reference to the item you are returning; and. Please sign in. lululemon athletica UK Ltd, located at Garden House, 57-59 Long Acre, London, WC2E 9JL, and our corporate affiliates and subsidiaries, including lululemon athletica inc., lululemon UK ltd.lululemon usa inc. and lululemon athletica canada inc. (collectively, "lululemon," "we," or "us") are the data controllers for the personal data we process about you. Did you ever get yours processed after you sent? A right to restriction of processing: You have the right to request that we restrict processing of your personal data, so that we can store such data but not otherwise process it. We share personal data with third parties that perform services for us, including customer support, web hosting, information technology, payment processing, product fulfilment, fraud control, direct mail and email distribution, contest, event, sweepstakes and promotion administration, and analytics services. Please note that the Sites may contain links to other third party websites that are not controlled or operated by lululemon, including Afterpay. Shop Leggings Track Order Email Signup Stores Australia (AUD) Returns Policy & Refunds LULULEMON HELP Selected Item Shipping & Delivery Ordering & Payment Returns Policy & Refunds Promotions & Discounts My Account By downloading and/or using these mobile applications, you agree to any applicable Terms of Use, which shall be provided to you when you download the mobile applications and which shall be available at any time during your use of such mobile applications, as well as to this Privacy Policy. Sign up now! It can only be read by the server that sent it to you. Place your item(s) in the reusable shipping bag or box. For any other purpose to which you consent. support our review process, we may connect sooner. Just fill it out again 10 Playonxx34 1 yr. ago They used to not take forever. lululemon may from time to time offer users the ability to download and use mobile applications. Once we receive your return at our warehouse, it will take 5-7 business days to process. A place for all things lululemon (reviews, discussion, questions, finds! For those living in the US, find a FedEx Ground location or a USPS and drop off your package. To learn more, see our. ago Click the button below to start your return or visit my account, A pre-paid shipping label and a return receipt will be generated for you to download and will also be emailed to you directly, Print the shipping label and return receipt, Place your item(s) and the return receipt in the reusable shipping bag or box, Tape the shipping label to the outside of the package and make sure that the barcode portion of the label is visible, Drop off at nearest UPS Drop off location. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that lululemon does not accept any responsibility or liability for these policies.Please review these policies before you disclose any personal data when visiting such third-party websites. Contact Information Generate a new image Play the audio code The new image is ready Enter the code from the image The right to file a complaint:You have the right to file a complaint regarding our data protection practices with a supervisory authority. You can return Lululemon sports gear at a store or initiate a return . Tweeting from Vancouver, BC and living #thesweatlife. Customers wishing to receive a refund to their original form of payment or who are returning more than three items are advised to begin their returns on Lululemon's online returns portal. If you do not have a printer please contact our Guest Education Centre and they will be happy to help. If you'd like to exchange your items, you can wait until your local store re-opens. There arent any shortcuts and we wouldnt have it any other way. 87 reviews of lululemon athletica "Move over - the godmother of women's athletic apparel has landed in Austin . By conducting purchasing activities using these mobile applications, you agree to ourTerms of Useas well as to this Privacy Policy. Don't have an account? While in another jurisdiction for processing, your personal data may be accessed by the courts, law enforcement, and national security authorities of that jurisdiction. Psst, Mother's Day reminder. Sorry, we don't ship to your country/region, lululemon athletica 1818 Cornwall Ave, Vancouver BC V6J 1C7, California Privacy Rights (Last Updated: 1/23/23). Unless otherwise required by applicable law, lululemon will take reasonable steps to destroy or permanently de-identify personal data it holds if such personal data is no longer needed for the purpose for which it was collected. Tape the shipping label to the outside of the package and make sure that the barcode portion of the label is visible. When ordering online, lululemon offers free shipping AND returns. There are a few caveats though: Lululemon will not accept returns of washed items. See Also: Nordstrom Return Policy: Answers to Your 8 Biggest Questions. To establish and conduct commercial relationships, including to process purchases or other transactions and to conduct or administer other transactions that you may engage in with lululemon including at the Stores, on or through the Sites or through the GEC or through the Services; We share personal data with third parties when we have your consent to do so. Key Takeaways. Participating in consumer contests, sweepstakes and other promotions. f. Consent. If you cant get to a FedEx Ground or USPS post office, send us an email atGEC@LULULEMON.COMwell need your order ID, full name, email address, country of residence, and the item(s) you're looking to return. This includes information you may provide when you request additional information about lululemons products and services or sign up to receive lululemons e-mail newsletters or coupons. If we make changes, we will notify you by revising the date at the top of this Privacy Policy. If you bought your gear on one of our North American lululemon websites, you can take it back to any North American lululemon store. Online Returns. Press enquiries: If you have any questions for our public relations team, please email us at media@lululemon.com. Once the return is processed, you can choose to get a store credit or a refund to the original method of payment. It takes hundreds of hours of meticulous tailoring to create a piece of gear that fits and performs so well that it almost feels like youre wearing nothing at all. If we need additional information to Keep in mind that the items you bring back will be valued in the currency of the country processing the return. Youre now part of The lululemon Community. Return Policies. lululemon may record your IP address when you visit or use services or features on the Sites. Discover refreshed lululemon gear in the Like New resale shop. I have a pending performance return and they just came back asking for all the same information again. Be sure to add product information carefully. Once you have posted your return to us, please allow up to 6 weeks (4 weeks to arrive back at our distribution center and 2 weeks to process) for your refund to be processed in full back to your original payment method. Live chat: get in touch here. . Find your closest store location HERE. You further represent and warrant that you have the right to share and transfer Your Contacts with lululemon and that lululemons use of Your Contacts for the purpose provided in this paragraph does not violate the rights of any third party. To make sure we best understand what youre experiencing, please take a few minutes to complete this form. To troubleshoot problems with the Sites and Services; Then scroll down to "PERFORMANCE RETURN REQUEST" underneath that there will be a link to fill out a request form! Please note that our websites contain links to third-party websites that are not controlled or operated by lululemon. Phones: 10am - 8pm GMT. Our technical gear is designed to keep you comfortable and confident during all your sweaty pursuits. HTTPS://AWS.AMAZON.COM/ABOUT-AWS/GLOBAL-INFRASTRUCTURE/). Email : Send us your queries. Keep in mind, you'll have to input one product at a time. Follow steps 1-7 to set up your return, and then visit UPS here to schedule a parcel collection. Make product returns easy for your customer with our return request form template. For days in the city, or on the sofa. Please note, however, that if you do disable cookies from your browser, you may not be able to access certain sections of the Sites or the Services. You can find your order number on your order confirmation email, pack slip or alternatively log into your account and find the order in your order history. If you can't select your items to return, it is because your items were received more than 30 days ago and are now outside the change-of-mind returns period. If youre looking for a refund to your original method of payment and returning more than 3 items in your order, follow these easy steps. When you visit one of our Stores, lululemon may be using surveillance cameras which may capture images of you. If your return satisfies the conditions of this Returns Policy, we will issue your refund to you using your original payment method in the following order of priority: In addition to this Refund Policy, when you make split payments with lululemon gift cards and Afterpay, the portion of your purchase paid for using Afterpay is subject to Afterpays own terms and conditions, including Afterpays refund policy.