Guests on a multiple device plan will all have the same service level package. We recommend seasonal influenza vaccinations for all guests. A: A jacket and tie is the preferred attire in all fine dining restaurants on Dressy nights, though this is not required. Happy to hear that messaging is including in the app. All 6 sections of Online Check-In have been completed and indicate a green checkmark; You have made your final payment more than 24 hours previous; Your documents have been processed by Holland America Line; United States/Canada: 1-877-SAIL-HAL (1-877-724-5425). Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Check the fine print and ensure that you pick the right package as there are some pre-purchase restrictions that are enforced before embarking. It allows for accessing social media, surfing websites and checking email, but you can upgrade to Premium Wi-Fi for faster surfing and streaming for as little as $10/day. Cruise itineraries ply some of the calmest waters in the world. We recommend contacting one of these companies to confirm your arrangements as soon as possible in order to ensure the availability of your specific requests. Tickets are nontransferable and name changes are not allowed. When he's not stuck in front of his computer, Jonathon enjoys travel & cruising (even after being on a cruise ship that caught fire - a story for another day! The choice is always yours. Please see your server or bartender for a full list of items included in each package. The Chat & Social Apps package can also only be purchased onboard and allows access to social media on one device for 1.5GB of usage. section of our FAQ. When will my Express Docs show a stateroom number? Place these items in your carry-on bag or keep them with you so you can access them easily and keep them secure. Payment by American Express, VISA, MasterCard, Discover Card, JCB, UnionPay, and Diners Club is accepted. Viking Cruises Like many of the other luxury cruise lines, WiFi is included in the cruise fare on all Viking cruises. Be sure to check your online cruise planner for the exact pricing of internet packages on your cruise. To learn more about applying for these documents we strongly recommend you visit the following website for details:Read more about applying for these documents. Also includes WeChat and WhatsApp. You can still use your mobile devices on a cruise ship by purchasing a WiFi plan from the cruise line. Keep these items close at hand in your purse or jacket pocket. Seattle, Wash., April 15, 2021 For travelers who appreciate taking an inclusive vacation with extra amenities factored upfront into the price, Holland America Line is launching a new Have It All premium package that includes shore excursions, beverages, specialty dining and Wi-Fi in one base cruise fare. Otherwise, proof of name change (e.g. These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed, and a roll-in shower with grab bars, shower seat, accessible shower controls, and hand held shower head. Surf (most popular): $24.99. The Explorations Caf, powered by The New York Times offers a comfortable, coffee house environment where you can purchase and connect to the internet using provided workstations or by using your own wireless internet device, such as a laptop computer, iPad or mobile phone. When embarkation commences, our previous sailing guests will have just disembarked and we will still be in the process of preparing the vessel for your cruise. Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. We also maintain a rigorous investigation program in our Seattle office that enables us to review safety incidents that need review, determine the root cause and implement corrective measures. For the comfort of all of our guests, all staterooms (cabins), showrooms and most other indoor areas are designated non-smoking. These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed and accessible bathing facilities with grab bars, accessible seat, accessible controls and hand held shower head. If you are new to cruising, you should be aware that cruise ship internet is a hidden cost associated with your cruise vacation. Tickets are nonrefundable. No sharing is permitted. Our senior management team operates under a trust but verify philosophy which means going on the ships and ensuring that our practices meet the requisite standards. The wifi account/fee is for one devise at a time. service of alcoholic beverages to intoxicated guests. Roll-in Shower: Staterooms VB6003, VB6004, C1082, C1081, D1100, I-8037
We have created a broad range of shore excursions with options available for every desired activity level. Also, please note staff are not allowed to transfer scooters and wheelchairs which are more than 100 lbs. If you choose to use U.S. dollars, carry smaller denominations--ones, fives, tens and twenties. In addition, we offer transfers between select city center locations and Holland America ships in Amsterdam, Barcelona, London, Rotterdam, Rome and Sydney, as well as between airport and hotel in Anchorage and Fairbanks. These rooms provide a shower with grab bars, accessible shower controls, and hand held shower head. Plus, a lot of major cruise lines are beginning to offer tiered usage packages that are priced based on the types of sites and online services passengers use. Mobile phones and tablets may be used while at sea. You can review your personalized information, print only what you want and have convenient access to everything you need for your cruise in one place. Any changes will result in the cancellation of the entire air booking. Special Needs at Sea and Scootaround are vendors we recommend for delivery of mobility devices. The VOOM Surf + Stream Package allows for all your basic surfing, social media, and email needs in addition to streaming movies and music. We cannot guarantee that all are able to provide facilities that are accessible to individuals with disabilities and third party shore excursion facilities may not be fully accessible to guests with disabilities. Your assigned check-in time is printed on the Boarding Pass page in your Express Docs.
If you do not have the proper documentation and proof of vaccinations for your service animal required at a port of call, or if there are local quarantine requirements, your service animal will be denied the right to leave the ship. The cruise line claims this is the best WiFi at sea fast, reliable, unlimited, and affordable. If you want to make your trip home even easier, sign up for Bags VIP luggage delivery and eliminate having to deal with your luggage completely. These suites have a king-size bed convertible to 2 twin beds. Bed can be converted upon request to 2 twins if full compliance is not needed. You can even make arrangements for family and friends to sail with you on your next cruise, even if they are not currently on board with you. For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. You may wish to bring a travel alarm clock as they are not available in staterooms. Representatives are available from 5:00 a.m. to 7:00 p.m. Monday through Friday and from 7:00 a.m. to 3:30 p.m. Saturday and Sunday (Pacific Time). The Designated Person, together with his/her staff, conducts multi-day, annual inspections of every ship. The medical staff on board is not available for daily care unless an individual is hospitalized in the ship's Medical Center. Please reconfirm any special transfer requirements for disembarkation with the Front Office after you board. For frequently asked questions about cell phone service on board, please go to www.wmsatsea.com. Thus, it may be necessary for Holland America Line to make alternate transportation arrangements such as a sedan vehicle. Holland America Line has implemented this requirement so that you all remain together should an emergency arise that requires one or more in your party to be disembarked in a non-U.S. port. Call 1-800-377-9383 to learn more about Holland America Line's beverage packages! Internet and Wi-Fi: P&O Cruises has a 24-hour internet cafe and shipwide wireless internet. Ambulatory Accessiblerooms are designed for use by guests with mobility disabilities who do not require the regular use of a wheelchair, scooter, or other similar assistive devices. Tickets are nontransferable and name changes are not allowed. When a ship is unable to dock, guests are taken ashore on smaller boats called tenders. Depending on the handset and the carrier the user may be required to select Roam on the handset. Attn: Cash Applications
Fares are in US dollars. In many countries, you can use your ATM card to obtain local currency. Choose from two Internet packages based on browsing habits then use apps or sites in your Wi-Fi plan without worrying about minutes or megabytes. (DH and I have been discussing our guesses on how the database for Navigator is structured. Cash advances are available at the Front Office. If a box or bar opens at the bottom of the page that reads Save or Open, click Open. If the messages says Save or Save Asclick Save As and the Open option should display next. Several lines have rolled out superfast high-bandwidth Wi-Fi, with relatively affordable high-speed services that can even support video chats, music and movie streaming. This should be done well in advance of travel at a Customs office near your home. If you have any questions about whether the animal you wish to bring on board is, in fact, a service animal, you may contact ourGuest Accessibility Department. Downloadable daily activities, news, and menus for guests with laptops with screen reader programs. Please notify Holland America Line of your air travel schedule no later than 14 days prior to your arrival; otherwise, we will not be able to transfer you from the airport. Depending on the destination, cruise ship capabilities, and even your stateroom location, the variances in coverage can be significant. Fully Accessible Single Side Approach
For your convenience, and to expedite your departure, we encourage all our guests to utilize the online check-in procedure and start the process as soon as possible. These rooms provide wide interior & exterior doors, a shower with no threshold, grab bars, shower seat, accessible shower controls, and hand held shower head. Subject to availability. Children 16 or older are also required to have a photo ID. The days of the unconnected cruise are officially over. Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam, Zuiderdam. A Guarantee staterooms may be assigned at any time prior to travel and up until embarkation day. Some countries impose an arrival or departure tax which cannot be included on an air ticket. Holland America Line has made improvements to the plan options, service to the ships, and Wi-Fi access throughout the ship. To order Greenhouse Spa products online, visit www.timetospa.com. Canadian officials WILL NOT allow guests to remain onboard while in a Canadian port without proper documentation. If governmental action results in any element of Taxes exceeding the estimates used by Holland America Line for purposes of computing the quoted amount, we reserve the right to pass through the extra amount. Payment for air travel will be due with your cruise final payment. A The email notification cannot be re-sent; however, reminder notices are scheduled to be sent at approximately 30 days and 14 days prior to departure for those guests who have not yet completed their Online Check-in. Luckily, cruise lines offer various plans to accommodate all your needs. @ciabelle when onboard, there is a messaging facility on the Navigator app that is free to use. You do not need to include suffixes on your airline reservation. A bit of confusion on the semantics. Visa processing can vary by destination and submission location. In order to make returning home as smooth and easy as possible, please take note of the following tips. Each airline has its own baggage allowance policy. If you are a foreign national entering the United States you may require a visa or ESTA (Electronic System for Travel Authorization) if you are a national of a country eligible for the Visa Waiver Program (VWP). Q Can I print out my Express Docs without completing the Online Check-in? We recommend that guests contact the airline(s) directly once you receive your air confirmation if you require assistance to request specific seats. (Rendering courtesy of Holland America Line) Plus, kids and families love the wide selection of food choices available when dining on board Holland America Line ships. Celebrity suggests if you book it in advance, youll save 10% than if you were to wait and purchase it on board, but often there will be additional deals when paired with other upgraded packages. Club HAL is unable to accommodate children requiring one-on-one care into programming. These days, staying in touch with friends and family stuck on land -- and even fellow passengers at sea -- is easier than ever. Or email them toGuestAccessibility@HollandAmerica.com. Two nights specialty dining: ships with Tamarind receive one night at Pinnacle Grill and one night at Tamarind. In this video ( Holland America. Stay tuned for more details as they roll out the system across all their ships. We also strongly suggest that you carry or otherwise keep with you important items such as perishables, medicine, liquor, cash, credit or debit cards, jewelry, gold, silver and other high value or important items, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, hearing aids, electric wheelchairs, scooters, or other video or electronic equipment, binoculars, film, videotape, computer disks, audio disks, tapes or CDs. The ships distance offshore as well as interference from landscapes and weather can all cause variable cruise ship internet speeds. Guests with independent flight arrangements must advise Holland America Line of their flight details at least 14 days prior to departure by completing on-line check-in. For more information, see Are Transfers Included. More Value and Convenience withHave It All
However, completing tasks like WiFi calling, FaceTime, and streaming movies and music while out to sea are not a guarantee. Governmental and medical vaccination requirements vary considerably for different areas of the world, and are subject to change at any time. Also, have your identification, travel documents and ticket information readily available. With Bags VIP luggage delivery service, you can skip baggage claim and head directly to your ship upon arrival. During online check-in, you can securely submit your Immigration, Disembarkation and credit card registration forms. There are aerobics classes on the ships, treadmills, exercise bikes and other equipment in the fitness center on board each ship. For Voyages that depart from and return to Japan, this policy applies to guests 20 years and older.