clipper card balance refund

*Note: The pilot Go Pass program for graduate students will be ending on December 31,2022. Need to Order a Clippercard? If you have a Go Pass on one of these cards, please contact our office for a replacement card. If you are participating in a special pass program through your employer, school or residence, please contact your program administrator for information about getting a replacement card. How would you improve Clipper? Note: If you are requesting a refund for unused transit passes or tickets that were loaded to your Clipper card in error, cancelling your card is not necessary. Registered cardholders can complete and sign a form authorizing another individual to act on behalf of the cardholder. If the balance on your card is less than $5, Clipper will not process your refund request or charge the $5 processing fee.". f endstream endobj 174 0 obj <>/Subtype/Form/Type/XObject>>stream It's just $3. Please note that, Caltrain has a proof-of-payment system for fare enforcement. We do this with our Oyster card for London: Lend it to your friend who is coming to the (ta && ta.queueForLoad ? EMC safe parking at hotels near Oakland Airport?? f Smashed minivan adds to San Jose neighborhoods frustration, concerns about safety: Roadshow, Is there a different reason for debris problem on 101 that cant be swept away? The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. 0 endstream endobj 200 0 obj <>/Subtype/Form/Type/XObject>>stream Im planning to take the BART train from Oakland Intl Airport station to 12th St Oakland City Center station. endstream endobj 182 0 obj <>/Subtype/Form/Type/XObject>>stream EMC E\\y\F@B.DHR!"g/ I only pray theyre still there. Additionally, federal tax law prohibits refunds if a card has received any value through an employee transit benefit program. Due to increased Clipper Card use and the corresponding reduction in use of paper tickets, the Ticket Exchange Booth at 12th St Oakland City Center Station has been permanently closed. At your request, we can mail you a new card with your balance restored, typically within 2 business days. EMC The site navigation utilizes arrow, enter, escape, and space bar key commands. Each time you tag on successfully, you should hear one beep. The smart chip in the card will verify that you have an active pass. Learn more about resolving a block due to failed Auto-Reload payment, Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or. Ticket Donations ("Tiny Tickets") Donations of tickets with unused value of less than $1 can be made to local non-profits. These passes are valid only for the eligible university/hospital employee, student, or postdoc to whom they are issued. The Student Navigation Center is here to help you understand all the ways you can enjoy the convenience of your card. Just select your station on the Station List page, Just follow a few simple rules when taking your bike on BART, Find out quickly, using the BART Fare Calculator, Stay up-to-date with News Alerts sent by email or text, Explore the lastest job listings on our Careers page. If your card is registered, contact us so we can block your card from further use. /Tx BMC No. Sign up for email alerts, Tips for Out-of-State & Out-of-Country Visitors, Pay a Toll for a Vehicle with No License Plate, Annual Vehicle Crossings and Toll Revenues, Disadvantaged & Small Business Enterprise Program, Larkspur Ferry Service & Parking Expansion Study, Sausalito Ferry Terminal Improvements Project. If your card is registered, contact us so we can block your card from further use. Is there a way to purchase the card without paying the fee? What should I do if my card is lost or stolen? In the end, if it still doesn't work, buy the $3 card and load only the exact amount you need onto it at the machine in the SFO BART station. My spouse, relative, or close friend needs help managing their registered Clipper card. However, each Go Pass user will only get two replacements per calendar year. If you used your old card with a transit benefit program, BART EZ Rider Parking or Bay Wheels, you will need to give that provider your new card serial number. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-116689862', '');}, 'log_autolink_impression');San Francisco Bay Area. The other option is a refund. If you are unable to get your Go Pass to tag on: Hold your card flat against the Clipper logo on the reader. I know that when you get a SUICA card in Japan, you can put down a $5 deposit and get it back if you return the card at one of the train stations. j&C]5Vr6+9[`MR}(Ir#q;Ts0Im(Vv1Xtzw}%H/X;F*=WZ4gQ`t(mB#/i uuR:rm>.587m9vSsl9rI{yKCc- Include your name, phone number, and return address and note that you are seeking a refund of your paper ticket(s) due to BART's elimination of paper ticket sales. Phone. How can I manage the account on their behalf? It can hold all transit passes, such as the SF University Pass for Muni, Higher Ed discount product for BART, Way2Go Pass for SanTrams or other products for all major Bay Area transit systems. Options to Oakland Airport from Union Square. This can be more convenient and less expensive than buying a one-way or day-pass ticket at a station ticket machine. Only registered Clipper cards are eligible for refunds. EMC Authentic RAW Classic King Size Pre-Rolled Cones 100 Pack & Free Clipper Lighter. The Go and Smart Passesare non-transferable. QMU**Q=:F KbOsW|EVHJ]e5EA?2f6#A6?X6*OYRcSW)ku< i HJ|urMD.z6;_EFrAhZa9iwFOeFTvy.%lr4pT|_5Zg5S9n898Q>I> What I usually do (did that in NYC, HK, Boston) is just to leave the card somewhere. He started his journalism career as a sports editor in Iowa in 1975. /Tx BMC Log in to your profile to sign up for occasional updates. EMC 2020, Metropolitan Transportation Commission. To find out more information about replacing an RTC card, please visit 511.org.Opens in new window. Learn More Answer 1 of 2: I'm planning to take the BART train from Oakland Int'l Airport station to 12th St Oakland City Center station. Refunds are subject to the fees in Section 10. /Tx BMC Discount Cards For youth, seniors, people with disabilities and low-income adults. 7.1 A Cardholder may request a refund of the remaining cash value on a Registered Card with a minimum $5 cash value balance by mailing a completed Clipper Cancellation Form, which is available at www.clippercard.com. The Smart Passis only available on pre-loaded Clipper cards, which are available through Stanford Transportation. about the future of clipper (external link). In the meantime, you must purchase a ticket because valid fare is required before boarding; otherwise, you will be subject to citation for fare evasion. Go Passes are non-transferable and must be loaded onto a Clipper card belonging to the eligible commuter requesting the Go Pass. 0 0 10.146 10.364 re Fares are for one-way travel. That will show you the cost of each trip. Copyright 2023 Golden Gate Bridge, Highway and Transportation District. For more information, please refer to our pre-tax payroll deduction web page. The ClipperCard is Salem State University's official identification card that gives you access to tons of resources on- and off-campus. A Station Agent canhelp process a ticket refund request. 0.749023 g endstream endobj 211 0 obj <>/Subtype/Form/Type/XObject>>stream While riders are still able to use tickets to enter or exit through fare gates, we understand some may want to refund their tickets since the balance can't be transferred to a Clipper card. In that case, the card is ineligible for refunds, even if there was already value on the card or if you added personal funds separate from transit benefits. 7.1 A Cardholder may request a refund of the remaining cash value on a Registered Card with a minimum $5 cash value balance by mailing a completed Clipper Cancellation Form, which is available at www.clippercard.com. To request a transfer of cash value from one card to another, wait until you have received your Smart Pass Clipper card, then contact the Clipper Customer Service Center at 877.878.8883 (TTY/TDD 711 or 800.735.2929) to request they transfer your cash value to the new card. You may be eligible for a full or partial refund of the value on your card, unless you have loaded value on it using pre-tax employee transit benefits. If the reader beeps twice to tag you off for your previous ride, swipe your card to tag on. You can also use Clippers automated phone service to hear your recent transactions or have a list sent to the email address in your account. All Go Pass users should register their Clipper cards on Clippers website. If a Caltrain patron is contacted onboard the train without valid fare, Caltrain Fare Enforcement Agents or San Mateo County Sheriffs Office Deputies will scan/photograph their ID to issue a Notice of Violation for fare evasion. How can I check my card balance or how much I was charged for a trip? Stanford affiliates who are caught transferring their Go and/or Smart Pass and individuals who accept a Go and/or Smart Pass that was not issued to them, will face confiscation and potential fines up to $400. Warriors Ferry / Chase Center Service 0 0 10.1455 10.364 re EMC BART Customer Serviceis available to help riders with inquiries over the phone at (510)464-7133or in person atLake Merritt Station (concourse level). 0.749023 g To request a transfer of cash value from one card to another, wait until you have received your Smart PassClipper card, then contact the Clipper Customer Service Center at 877.878.8883 (TTY/TDD 711 or 800.735.2929) to request they transfer your cash value to the new card. EMC If your card is registered, contact us so we can block your card from further use. E\\y\F@B.THH!*o* 0.749023 g What a scam! Clipper is reusable and long-lasting, unlike paper tickets that get worn and tattered. EMC I have a whole collection of stored value transit cards from many places! Metropolitan Transportation Commission . Treasury will mail you a check. However, employees can save on out-of-pocket costs for transit fares through our pre-tax payroll deduction program. endstream endobj 217 0 obj <>/Subtype/Form/Type/XObject>>stream To report it lost or stolen: For a $3 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance.