Flight attendants were hustling throughout the service but didnt really check in with passengers. I flew this the other day and was not impressed: - at 6ft, I touched at both my head and feet, had to curl on my side. For my main, I enjoyed a filet of mackerel in ginger sauce with steamed rice, miso soup and pickled vegetables served on beautifully patterned Noritake china. Though the screen quality is great, the IFE selection was weak. Very comfortable with good storage but yes if you are on the tall side it will be a little bit cramped in the sleeping position. Check-in for my flight was just getting underway when I strolled into the terminal, and there were a few other passengers already waiting in the dedicated line for business-class passengers. In my book, The Room is the new gold standard for business-class hard products. I chose seat 4A in the larger cabin. I rode on a Korean Air 748 a few years ago and loved it. The dining service does need attention. Unlike Western carriers, ANA doesn't serve pre-departure beverages (maybe thats the secret to a 20-minute board time?). Anything beyond that is only a placeholder. This is after just prior to takeoff. One major downside to my flight was that Wi-Fi was not available. I also remember fearing something bad happened when I got ANA's email stating the ORD route changed, but it was a notification of change from the old 777 to the new 777 so going from the old staggered business class to the Room was a plus. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Each The Room seat measures a whopping 38 inches between the armrest. ANA's new The Room business class is arranged in a standard 1-2-1 staggered configuration, and the sheer amount of space dedicated to each seat is truly impressive. Main business class cabin on ANA 777-300ER Rear business class cabin on ANA 777 "The . I havent been this excited to board a plane in a long time. There are also two overhead lights that you can illuminate with the touchscreen remote or the entertainment screen. The seats have doors and an unreal amount of personal space. @ Serge T -- Good catch, thanks for the correction. Just booked an F seat for NRT-ORD in June showing the old seat. With the exception of the route to Honolulu, all other routes to North America fall into the second distance band. Of course the pandemic has changed airline strategy, and that applies to aircraft scheduling as well. ANA ANA "The Room" Business Class: Simply Spectacular Matthew Klint November 12, 2021 41 Comments After a pair of forgettable flights on EgyptAir, I was greatly looking forward to boarding my ANA 777-300ER flight from London to Tokyo, which featured ANA's latest business class product called "The Room." In this post I wanted to take an updated look at ANAs progress with installing these new cabins. ANA's Business Class cabins are rather large with a lot of seats. Which flights have ANAs new first & business class? Weve covered this lounge in many past reviews and not much has changed, so I wont go into granular detail here. If ANA were to improve the ground experience and modify the service flow, it would even compete with some international first-class offerings. The smaller one featured a cold buffet of salads and finger sandwiches, as well as self-serve alcohol. Although it may not pass the Brian Kelly- branded canoe test, it was big enough for me to sleep with my size 11 feet at every possible angle. It goes without saying, but the combination of COVID . So its no fault of this particular crew. Which Routes Feature ANAs New Boeing 777 Cabins? For those who find the cabins of Asian carriers often hot compared to U.S. airlines, youll be thrilled to know that ANA installed personal air vents on these new 777s. I didnt expect packaged snacks for in between meals. There is also another USB port built into the armrest. Biz passengers were invited to board in Group 2, behind first class and ANA Diamond Service members. About two hours before landing, flight attendants came through the cabin for the second meal service, which included both Japanese and international menus. The chief pursuer came on the PA to announce today's flight time of 11 hours and 25 minutes to New York JFK, and reminded Business Class passengers to fasten their shoulder strap for take-off. Once fully closed, there is a small gap, but it still creates a sense of personal space. Opinions expressed here are the authors alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. The biz-class experience was packed with amenities like two pillows, pajamas, a cardigan and slippers. Though ANA took the hard product to a new level, the service flow left a lot to be desired. The biz-class experience was packed with amenities like two pillows, pajamas, a cardigan and slippers. Check here before booking an award fare. Each is released by the press of a nearby button. Across the main seating area from here is a section with cafe tables and chairs adjacent to the buffet. Unfortunately, I didnt get to experience the new suites before the pandemic limited travel to Japan. The table is large enough for a laptop and other reading material, but its exposed. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. To listen to the IFE system, you need to use a two-prong audio adapter or the pair of Sony noise-canceling headphones waiting at each seat. This is arguably now a better deal than using Virgin or Avianca miles. Everything about the seat is well designed, including the fancy new lighting and adjustable tray table. ANA has had significant schedule changes recently, between Japan reopening its borders to foreigners, plus Russian airspace closures, which impact the carriers ability to operate certain routes (especially to Europe). While there are certain markets where All Nippon Airways consistently offers the new cabins, we have seen some variance. Lufthansa offers you privacy and plenty of room for working or relaxing. Then I headed past the area with shower suites to my favorite area of the lounge, the outdoor terrace. Inspired by both Japanese heritage and Western design, the new cabins, dubbed "The Suite" and "The Room," respectively, have started flying between New York's John F. Kennedy Airport and Tokyo's . My ticket totaled 103,500 United MileagePlus miles plus $18.40 in taxes and fees. There is a wheel, sort of like United Polaris has, that reclines the seat or shifts it back to upright depending on how you turn it. Compare the cost in points or miles to cash, and see which option is best. I made myself comfortable at one of the counters and decided to have a light breakfast. In terms of amenities, the lounge had blazing fast Wi-Fi (speeds around 200 Mbps download and upload), as well as bathrooms, six shower rooms, some phone booths and a shared wireless printer. So only LHR and JFK are scheduled to have the new 777s. He contributed to major publications including Bloomberg, Conde Nast Traveler, National Geographic Traveler and Travel + Leisure before rejoining TPG as director of content in 2021. E- and F-lettered seats have tables on aisle, face the rear and are next to each other. Welcome area on ANA's refitted Boeing 777-300ER. Still, I was able to sleep for several hours very comfortably. This is a positive development in my book, and I chose a full-flight plan for just $21.95. The lounge opens daily at 5 a.m. and I was one of the first passengers inside. As it stands, The Room is a phenomenal business-class product. Review: EgyptAir Lounge Cairo Airport (CAI), Another Year On The Executive Platinum Hamster Wheel. There are a few smaller rooms including the so-called Library, complete with book-lined shelves and a media room with a flatscreen television playing the news. During the pandemic jfk to haneda "the room" cost 85k and $270 usd in taxes. I especially appreciate the photographic prints of various L.A. landmarks you can spot around the space. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. The lounge is located on the sixth floor of the terminal, two levels up from the main concourse. [flight_stats ticket-class="first" review-stat-section="Food and Beverage" tpg-rating="19" tpg-rating-max="20" live-tv="0" tailcam="0" headphones="0" meals="2" champagne="Duval-Leroy Brut Rserve" dine-on-demand="No" comp-alcohol="0" extra-pillows="0" turndown-service="0" /]. And these are no ordinary light switches. For dessert, I had a cup of Haagen-Dazs vanilla ice cream and a plate with three kinds of cheese ranging from mild and creamy to sharp and blue, plus a prune, some almonds and slices of bread. The touchscreen is highly responsive and there is plenty of detail about each selection. This was a lot of food, and everything I tried was fantastic. First time Ive flown ANA in business class but it blows away Korean Airs apex seat business class in every way, from lounge quality, seat, inflight food, IFE and service. ANA didn't just stop there. I paired them with a fruity but mellow Kubota Manjyu sake that was absolutely delicious. The movies included some recent releases like the latest "Downton Abbey" installment and "Top Gun: Maverick," as well as Japanese and other international options. Though I was connecting from Hong Kong, I elected to clear immigration and proceed to the check-in counters to get the full ground experience. Unfortunately NH 7/8 both seem to be on 787's through at least June 2023:(. In other words, they dont just look like doublewides, they literally are (at least) double as wide as most economy seats out there. All the facilities, including the buffet, showers, bars and various seating areas were fully open and operational. That's exactly the case with the Amex Platinum card. Those in the know continue toward the back of the buffet area to the soup and noodle bar. I have a hard time believing all 3 LAX-TYO frequencies and SFO-NRT will remain 787s. Another feature reminiscent of first class is the electronic window shades. The high annual fee is only worth it if youre taking full advantage of the cards benefits. It looks like both SFO flights 7/8 and 107/108 get the 777 starting 3/26/23-10/29/23, while LAX loses the 777 and doesn't appear to get it back during 2023. https://www.aeroroutes.com/eng/230206-nhsfo, Only the SFO-HND flight is getting the new cabins, the NRT flights are the old configuration. Instead, ANA needs to design a more efficient meal service. In fact, there are three cabins on the flight for a total of 64 seats. In fact, ANA's The Room might be the product that dethrones the QSuites. New Interior Cabin Design You can also control the seat using the entertainment screen. The specific flight numbers are NH105 and NH106 (which are both redeyes). I decided to try to use United miles since I already had a sizable stash of those and it was easier to use them to book my entire itinerary as a single award ticket rather than trying to use either Aeroplan or Flying Club. Compared with lounge offerings in the U.S., it was better than your average domestic one but a noticeable step down from Uniteds Polaris Lounges. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. Thats well over the 1.21 cents apiece TPG currently values United MileagePlus miles at. I was able to get first class rewards from ORD to NRT at end of September this year (via aeroplan). I flew ANA biz from Singapore to Tokyo to ORD in March this year and was very unimpressed with the soft product. The new product was packed with some top-notch amenities too. Overall, though, the selection was fairly small. Best Ways to Book ANA Business Class with Points Air Canada Aeroplan - 75,000 miles ANA Mileage Club - 75,000-85,000 miles (round-trip only) Asiana Club - 60,000 miles Avianca LifeMiles - 75,000 miles Singapore KrisFlyer - 115,000 miles Turkish Miles and Smiles - 67,500 miles United MileagePlus - 88,000 miles Virgin Atlantic - 45,000-47,500 miles ANAs new The Room business class is arranged in a standard 1-2-1 staggered configuration, and the sheer amount of space dedicated to each seat is truly impressive. You can even browse and order duty-free items directly from the IFE system. It's old; very old, sofas of all kinds and shapes. Zilch. The next course came 45 minutes later and my main course was served well over two and a half hours into the flight. The University of Cambridge is a public collegiate research university in Cambridge, England.Founded in 1209, it is the world's third-oldest university in continuous operation.. That was the only reason I wanted to fly business class. We may receive compensation when you click on links to those products. Ill be honest one of the reasons I was most excited to fly ANA was for its culinary program. [flight_stats ticket-class="first" review-stat-section="Service" tpg-rating="12" tpg-rating-max="15" live-tv="0" tailcam="0" headphones="0" comp-alcohol="0" extra-pillows="No" turndown-service="No" /]. Only one meal 2 hours before landing. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Then, after the boarding door was closed, the flight attendants began taking orders for the first meal service. But ANAs The Room came as close to it as any of them. While thats plenty long for shorter travelers like me, those even approaching 6 feet might start to feel constrained. The food, including that sumptuous Japanese meal plated on beautiful Narumi and Noritake china, was definitely a highlight of the experience. In terms of drawbacks, the main ones I noted were a lack of personal storage and not being able to move the individual components of the seat, though it is still maneuverable enough for most flyers to be able to get comfortable. The C and H seats along the sides face forward and have a narrow armrest on the aisle with the wider console next to the window. Plus, your own feed of TPG content. Armrests to either side of the seat have headphone jacks embedded in them; one armrest has a USB port and the other has a button for raising the seats smaller privacy panel. I highly recommend trying it. There is also a small fleet of Boeing 737s that fly 6 to 7 hour flights with recliner-style seats. There are great views of the international gates and domestic terminal in the background. I personally love the privacy. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. and now on air canada its noting 777-300ER. It's a fully enclosed suite that many consider wide enough to fit two people. Both will launch winter 2019-2020, and you can tell if you have the new seat by counting 64 seats instead of the old 68. Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. You wont find these cabins on other aircraft, including 787s, A380s, etc. ExpertFlyer is owned by the same parent company as The Points Guy. Hence, I had both desserts an Emotion Mont-Blanc and matcha shortcake. Our points-obsessed staff uses a plethora of credit cards on a daily basis. The easiest way to tell is to look at the business class seatmap: If youre on ANAs website and a flight is scheduled to be operated with the new cabins, youll also see the prominent display of THE SUITE for first class and THE ROOM for business class. I was on a discounted paid ticket from Hong Kong that connected in Tokyo, but biz and first-class award seats were released just one week before departure. If you're keen to fly The Room, be sure to set an ExpertFlyer alert for your desired flights. 787 J on ANA (and JAL for that matter) is a joke. Sure, this is a long-haul flight, but Id definitely prefer more efficient meal pacing. Also waiting at my seat was a pair of flimsy slippers and a Global Trotter amenity kit. The rear business class, rows 17-20, was about 1/2 full, the same as the forward cabin. The Evolution of JFK's Terminal 7 Aviation Features The Evolution of JFK's Terminal 7 6th February 2021 Feature The first terminal to be built and operated by a foreign airline on US soil will close next year prior to demolition. The food was good, but the space got really crowded. Now, the airline has added its third route to the new cabin portfolio. I do not belive it was used during this flight, but I could have slept through it. D- and G- lettered seats have their tables in the center of the plane, making the seats flush with the aisle. You will have to bend your legs . Enrollment required. The table separates the seat from the aisle. The gate was at the far southern end of the terminal, so it was a brisk eight-minute walk (not counting some diversions to snap photos of other planes at their gates). (Enrollment required for select benefits.). When this aircraft is used other than on U.S. and Europe flights, the First Class cabin will be offered Business Class service, and the Premium Economy cabin will be offered Economy Class service. The course was a great combination of savory and tangy flavors. Seats themselves alternate between forward- and rear-facing. One of the complaints that folks tend to have about suite-style, lie-flat seats is that their footwells can feel somewhat cramped. ANA's 777-300ERs with the new first- and business-class suites are configured in an interesting way, with the business-class cabin split into three separate sections. There were plenty of other wines to sample as well, including Chateau Ste. I flew ANA business class The Room twice already. Next to the screen, on the side of the suite with the narrow armrest, is a reading light and a coat peg. When I saw a window to book myself on the very first flight from London, I pounced. If you prefer live TV, there were three channels on offer CNN, NHK World Premium and Sport24. The two ancient English universities, although sometimes described as . Instead, I conducted a months-long search for award tickets that would have me traveling at least one leg on ANA en route to another destination. First class has eight very comfortable suites, each of which is comfortable and private. For me, the food and service was mediocre. So I knew I was in for a treat. One of the best features of The Room is its up-to-the-minute 4K, 24-inch HD entertainment monitor, which passengers can control either with the touchscreen remote or by directly tapping on the main screen itself. Most weirdly, NRT-JFK NH 9/10 sold as the new 777 beyond 3/27 a few months ago. In addition, I was served seared sea bream and some yuba and turnip in miso sauce. Ever since the introduction of the new product last summer, ANA has almost completely restricted availability to paying customers. This site does not include all credit card companies or all available credit card offers. Where You Can Find ANA's New Business Class "The Room" Flying London Heathrow was the first route for this new seat launched in August 2019, but New York to Haneda will be next, followed by Frankfurt. There were just nine Western TV shows to watch. The cheapest way to book the ANA flights is via Virgin Atlantic, in what is perhaps the greatest award sweet spot out there. The suites huge footprint along with its surfeit of personal space and high-tech features all put it a step ahead of most business-class seats. Plus Ups are excluded. The main lounge area consists of various seating areas where folks can relax before flights or get some work done. A first set of accordion blinds still lets some light in while the second set is more like a blackout shade. I can close the door and still have the option to keep the window closed or open. These seats, in particular, are true window seats in the mini-cabin, which means it'll be quiet, private, and have minimal foot traffic. The small bites were a great way to get me excited for what was to come. The purpose of an introduction letter to parents from teacher is a formal way of introducing the teacher to the parents as the new session begins or when a new teacher joins in. The amuse-bouche was served more than 70 minutes after takeoff and it only got slower from there. Most helpful comments ( as chosen by the OMAAT community ). Havent been on ANA yet. NH5/6 has the old config if you check the tail numbers that have been flying for the IATA winter season. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. Once general boarding began, flight attendants moved through the business-class cabin settling each passenger in individually and explaining the various seat functions and features to them. The new biz, dubbed The Room, features some of the largest seats in the industry, so I couldn't wait to try it out. Wanting something light yet flavorful, I ordered the Ippudo miso ramen (theres an Ippudo down the street from where I live) and enjoyed the savory broth and hearty noodles. Nine of the 15 jets currently feature the new cabins, meaning that 60% of ANAs 777-300ERs have the new first & business class. Looking at dates over the next few months, the prices for the same itinerary I flew varied at the time from around $4,100 to $7,800. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. B777-300ER (new 212 seats) These wide seats all come with a door and boast direct aisle access, alternating between forward- and rear-facing rows to provide the highest level of privacy and comfort available in Business Class. But you can also select precomposed bowls of noodles, load them up with toppings like crab, chicken, tofu, serrano chiles, carrots, green onions and cilantro, ladle broth over them and create your own noodle soup. - the lounge at Haneda was a total zoo. From there, passengers could select from movies, music, games, e-books, SKY Live TV and more. Service was great, food was also very good and the suite itself was fantastic. For flights where the Wi-Fi is functioning, expect to pay $6.95 for a 30-minute plan, $14.40 or $16.95 for three hours, or $18.80 to $21.95 for the full flight depending on the aircraft, none of which have data limits. This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. Airlines don't introduce new seats all that frequently, but when they do, most hold big press conferences to stir up as much anticipation as possible. Here's hoping to a substitution. Speaking of the door, it's actually a two-part manual door that unlocks at the push of a button. Just booked with Virgin miles NRT-ORD F for this coming June. You are absolutely right, its one of the best seats youll get for business class - spacious. One part extends horizontally and the other vertically. There are various seating options, with plenty of counter space for those looking to work. ANA has only updated schedules through March 2023. Uber Cash and Uber VIP status is available to Basic Card Member only. Staff - no complaint, although the cabin crew on my Japan inbound from Seattle - on old ANA cabin - were better. It has disappeared since but you can still see it on ExpertFlyer. Our Business Class passengers will receive world-class treatment when flying with ANA. Its a very popular option. Though thats a significant chunk of time, given the length of this flight it still left plenty of time to work, rest or relax while watching the entertainment system. Single seats with letters A and K face the rear and are flush with the window. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. On ANA you can see a preview of your flights menu and preselect your meal before check-in. You are absolutely right, its one of the best seats youll get for business class - spacious. ANA's 777-300ERs with the new first- and business-class suites are configured in an interesting way, with the business-class cabin split into three separate sections. All Nippon Airways' new business class, known as "The Room," is really what's most revolutionary. It measures 24 inches wide and 15 inches long, plenty big enough for my 13-inch MacBook Pro. When japan truly opened up in oct, this seat promptly went to 85k and $870 in taxes IF you're lucky enough to even get an award ticket now. . Two are located between the front mini-cabin and the main business-class cabin, with two more between the main part of the cabin and the aft mini-cabin. The menu was displayed at the buffet, and orders were prepared fresh within 10 minutes. The 24-inch 4K screen is so crisp that it made working on my MacBook Pro with Retina display feel like Id gone back to the 2000s. I consider this to be one of the world's two best business class products, along with Qatar Airways Qsuites. On select 777-300ER aircraft, ANA's newest business class seat is available. Terms apply to the offers listed on this page. There wasnt a line anyway, but its good to know for the future. You can connect your phone to the TV screen to preload your selections into a playlist. I also got a bowl of fresh fruit for something healthy though I did want to try a glass of the Duval-LeRoy Brut Reserve Champagne as well. You may think the aisles are narrow but theyre not. But as travel restrictions to Asia loosened earlier this year, including making it easier for international travelers to transit through Japanese airports (the country is now fully reopened to tourists), I went on the search for an award ticket so I could get to fly in at least one of these singular seats. In bed mode, the seat was supremely comfortable thanks to a sleeping surface thats the widest of any biz product. Thats not the case with ANAs The Room. And I had several nice chats with various crew members about everything from the new seats to what traveling in Japan now is like to what the best choices from the menus were. Please view our advertising policy page for more information. I consider this to be one of the worlds two best business class products, along with Qatar Airways Qsuites. Terms apply to the offers listed on this page. Most orders were taken before takeoff, though I noticed flight attendants getting the last few once we were airborne. One neat feature is the mechanical switch that turns green once the table is locked into position. The ORD-TYO routes beyond 3/27 are the old 777. Theres a slider reminiscent of United Polaris that controls recline. The first business class cabin, located between first class and the aircraft's second pair of doors, contained two rows of four . I was still full from the excellent lunch after takeoff, so just picked around the food. We'll run a soft credit check to find special offers, but it wont affect your credit score. With the introduction of The Room, ANA has set a new gold standard for international business class. There will be a total of 12 completely redesigned B777-300/ER's featuring this new product. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Learn more. There was also a basic set of headphones and a hot pink Globetrotter amenity kit. So let me share the basics of how many ANA 777s have the new cabins, how you can tell if your flight features the new cabins, and finally which routes currently feature the new cabins (though of course thats subject to change). Searching both United.com and AirCanada.com, I found a few days with award availability on ANA from Los Angeles, where Im based, to both NRT and Haneda Airport (HND) in Tokyo on the way to various destinations in Southeast Asia. With skyrocketing airfares, there was no way I could afford the thousands of dollars a trip in ANA business class would have cost me. The design for The Room (as well as The Suite) comes courtesy of Acumen, the seat manufacturer behind such other products as United Polaris, though The Room is in an entirely different league. It never took one of them more than 30 seconds to respond to the call button when I needed anything like a water bottle or a coffee refill. Unlike with Qsuites, you cant combine certain blocs of four center seats into a type of mega-suite. The headrest occupies the entire width, though the seat gets narrower closer to the footwell. Thats impressive. Seat pitch is 62 inches and seats are 21 inches wide. Otherwise, you can also look at the seat map for your flight: If it has 16 rows of business class running from rows 5-20, you should be set. The All Nippon Airways (ANA) Business class cabin from Sydney-Tokyo is arranged in a 1-2-1 layout, ensuring all passengers have direct aisle access. I haven't seen anyone mention this, but ANA appears to have added their refreshed 77W on one of their LAX-HND frequencies starting in April 2022.